Host Agency Profile Review
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The things I love most about Montrose Travel as a host agency are:*Great training - they provide all of the great training I’ve needed to grow my business, they offer me one/one counseling sessions to work out ways to market my business with very practical and cost-effective solutions that I can implement right away; they provide support when any of my customers or I have issues with suppliers (they have resolved conflicts and really go to bat for us!); they offer a great annual training conference that not only exposes us to some of our great preferred suppliers, but we learn a great deal in a short period of time by information exchange and social interactions.
Technology: I feel Montrose Travel keeps us competitive by investing in us and providing us with the up-to-date website that is functional, easy to navigate and offers very helpful travel information. Also, they are good listeners . . .they listen to our business concerns/issues and implement viable solutions with our success in mind.
Support: Montrose Travle offers great support in many ways that goes beyond the standard. Their follow-up is great and they have a tracking system in place that ensures calls / issues do not fall through the cracks. Someone always follows up to make sure your concern/issue has been resolved.
Montrose staff are a great team that supports their HBA’s with business development! They truly go the extra mile to assist us in our needs.
One of the best things I like is the fact that HBA support is always friendly, willing to assist and very professional. They truly do go the extra mile to assist with any issue you may have, but they also provide us with the tools to get it done.
All in all, I am very happy I made the choice to join the MTravel.com team. I am very satisfied with the opportunities I’ve been given by being a part of the Montrose family. I can honestly say that I am making more money than I did with my former host agency due to the excellent training, training opportunities, support and one/one counseling sessions that Montrose has provided. I am becoming a GREAT travel professional with Montrose as my mentor!
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