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We owned a store front prior to September 11. Like many agencies at that time, we took a major hit from people canceling because of travel and terrorist concerns. We closed the store front and started working out of our home. We discovered Avoya Travel and were thrilled. They offered the support and functionality that made it possible to operate a profitable agency from our home. We still find that true today. As a family-owned business of this size, they are unique.Back to Avoya Travel® Profile