Uniglobe Travel Center 728 x 90 Leader May 2021

Host Agency Profile Review

Review On
Avoya TravelĀ®
Reviewer's Name
Colleen Baez

(11+ Years in the travel industry)

Easy to Work With
Commission Levels
Operational Support


Affiliating my agency with Avoya 4 years ago was truly the best decision I could have made, for a multitude of reasons: The educational opportunities are phenomenal, and endless, as are the vendor resources available to every independent agency. The support team is second to none and the technology available is top-notch and very user-friendly. Avoya's extensive marketing, as well as a constant array of exclusive promotions, gives us a competitive advantage in the industry and those are aspects I would not have available if I were operating on my own. The Live Leads program in and of itself is invaluable. No, not every lead is a good lead, but that's to be expected. Avoya provides the foundation for us and then it's up to each individual agency to build a relationship with each lead. This is especially true in this day and age when everyone owns a computer with access to many vendors and agencies. Of course there are leads who are just shopping but many can, and are, turned into loyal clients. Although each Independent Agency is different, I know for sure that my agency would not survive and prosper without the Live Leads program, and I'm very grateful for it. My commitment to Avoya has become even stronger during this pandemic - they have done all they can to support each and every agency and have gone out of their way to assist us. No doubt most travel agencies have struggled with all the suspended sailings & flights, as well as hotels being closed. Avoya has continued to be proactive and think outside the box, creating new avenues to assist not only the Independent Agencies, but the consumers as well. I don't hesitate to recommend Avoya to everyone looking to affiliate as there is simply no other host agency out there who compares.
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