Dugans Travels

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(4.9)

(101 reviews)

7820 ENCHANTED HILLS SUITE A PMB138
Rio Rancho, New Mexico, 87144, United States

5056720777

travel@duganstravels.net

Host Agency Information

In Business Since

1997

Average Yearly Sales Volume

$10 - $24 Million

Number of Independent Agents

200 - 500

Program for New Agent Training

Yes

Education Programs for Agents

Yes

Are Leads Offered for Agents?

Yes

Do You Offer an Accounting System for Agents?

Yes (Accounting System Name: SmartAgency)

Do You Offer a CRM Program for Agents?

Yes

Is Air Ticketing Available for Agents?

Is a GDS Offered for Agents?

Is a Website Building Tool or Website Available for Agents?

Is Direct Access to Owners of Your Host Agency Available?

Yes

Are Marketing Tools and Assets Available for Agents?

Yes

Is Booking Technology Available for Agents?

Yes

Consortia Membership(s)

Travel Leaders Network

Association Membership(s)

ASTA, BBB, CLIA, IATAN, PATH

Is Hosting Available for International Agents (Outside of the United States)?

Program Information and Media

Information About Company / Programs and Structure for Independent Agents

Dugan's Travel's is a host agency with a small family feel. We offer the opportunity to create your own travel business that works with your schedule, family, and other commitments. We put family first always. If you ask our agents what they like the most about Dugan's Travels - they say it feels like a family!

We offer a new agent orientation program for all agents entering our agency, regardless of experience.
We offer a mentorship program to provide agents with tools and encouragement to build and grow their business.
We offer continuous back office support.
Our start-up fees and maintenance fees are low.
We have a website and agent-sourced forums exclusively for member agents.
We have a robust supplier network.
We offer free use of SmartAgency, our web-based, purpose-built CRM database program.
We have top tier commissions with many of the preferred suppliers.
Free Marketing
Dugan's University (2 agent seminars/year)

Starting a home business is the wave of the future, and selecting a host agency is a very important step in the process. Why choose Dugan's Travels? We encourage our agents to use the tools and resources provided to build a thriving business enterprise. We encourage agents to reach out to our approved suppliers and work with them one on one. We support agents using co-op marketing dollars, and any rewards earned with programs such as Sandals Points To Paradise, Apple Royalties, and Funjet For Life bonus points (just to name a few) are the agent’s to keep! Dugan's has a great management team in place that truly cares about the agents, our business, and our place in the travel industry. We have all worked hard to make Dugan's a place where agents feel welcomed, valued, and successful. Fees: $300 for the first year. Non-refundable payable by credit card. Fee includes:

Sign-up fee
1 year E&O insurance
Direct deposit fee
Support fees for the first year

Renewal is $180 if over $5000 in sales. $250 if under $5000 in sales. $50 per agent renewal for E&O which can be waived with proof of your own E&O coverage. For more details about Dugan's Travels visit our website at www.travelathome.com.

Awards and Recognitions

Travel Leaders President Circle Vacation Express Platinum Agency ALG Vacations Platinum Agency Sandals Best of the West

Host Agency Photo Gallery

Additional Media and Information

Reviews For Dugans Travels

Mark Baker

Working with Dugan's Travels I have found them so easy to work with. The atmosphere of a true family environment makes me wish to continue my relationship with them. The staff as well as ...
(5.00)
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Tisha Brugman

I have been with Dugans for almost a Year now and I’m Very happy with them. The agents are very friendly, knowledgeable and always willing to help.
(5.00)
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Lisa Cooper

Dugans Travel is a great Host Agency to work with
(5.00)
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Lyndsay K Becker

An amazing host agency to be part of. Great people working, they are always there when I need them.
(5.00)
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Mitch Moser

I have been with Dugans for a little over a year. The training and support is GREAT! Even during the very difficult times of Covid, there us plenty of support, training, learning and ...
(5.00)
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Barb Cerbie

Joining Dugan's Travels 22 years ago has been the best decision I ever made. Family always comes first. The agency has a family atmosphere and you are never a number. Everyone helps each ...
(5.00)
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Justin Jones

I've been with Dugan's for almost 3 years now and have loved my time with them. There is so much support from the leadership team, there is never a time where I haven't felt supported. ...
(5.00)
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jacqueline ortega

The times that I have reached out for help, I was assisted in a timely manner with professionalism and courtesy. They care about all the agents and give us so many opportunities to grow in ...
(5.00)
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Karlene Penick

I have been with Dugans for 18 years and they have been amazing! Each year they help us more and more with seminars to connect with BDM’s and online training and a free CMS. I am very ...
(5.00)
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Ayanna R Stevenson

I have been a travel consultant under Dugan's Travels since 2013 and my experience has been nothing short of amazing! There is a family dynamic that they portray that I appreciate very ...
(5.00)
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Lyndsay Becker

I love everything about Dugan's. A great Host Agency to work with. They are always there when you need them and help you work out problems or ideas you may have. Join, you will not be ...
(5.00)
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Lucie Villones

I joined Dugan's Travels in June 2006. I've seen the agency make huge advancements over the years that have only helped us agent's expand our businesses and work smarter not harder. ...
(5.00)
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Anatoly Reznik

Fair agency to work with
(5.00)
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Cheryl Sawin

Dugans Travels is an amazing company to work for. I have been in the business for 21 years and have seen it all. Dugans Travels is truly one big happy family. The staff is amazing ...
(5.00)
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SABRINA FARLEY

Best Agency by far to work with and work for!
(5.00)
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Pat Henderson

Good to work with and has events at least twice a year that are very helpful. If you have a question they are very quick To reply and help You!!
(5.00)
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SUZANNE SODERSTROM

I have been working as an Independent Travel Agent working from home with Dugan's Travels for 8 years and it's the best agency to work with. They are easy to work for, have a lot of ...
(5.00)
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Trimikel Gause

I joined Dugan's 2 years ago and love it! Everyone is knowledgeable, quick with response, very helpful and made my transition from another agency easy. Dugan's offers a lot of ongoing ...
(5.00)
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Krystal Kofton

I came from another agency with 0 support or training available. An agency who held onto commissions and paid out when the felt like it as well. Dugan’s staff is amazing and unbelievably ...
(5.00)
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Stephanie Lynch

I have been with this company for 16 years. Dugans Travels has been excellent with training, support, commissions, and helping you build your business to the level you desire. Wheather ...
(5.00)
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Tina Hearn

I have enjoyed being an associate of Dugan's Travels very much. Everyone is super supportive. Numerous opportunities to expand knowledge and your business.
(5.00)
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Steven Beck

Remarkable support. They continue to invest in all of us. Whether through trainings or their fantastic Dugan's University (3x a year) they are always trying to finds way to support and help ...
(5.00)
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Tracey Blackford

When I came to Dugan's, I had just switched careers so I didn't know too much about the industry from this side. I had been on the hotel and convention services side before. They helped ...
(5.00)
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Tanja Rieck

I have been with Dugans Travels 11 years. During that time Dugans has grown and changed with the industry. Jennifer Dugan and her team care about the agents and their success. They have a ...
(5.00)
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Jonathan Dornblaser

I’ve been with Dugans for almost 10 years now. The support team is fantastic, modern tools and a great payout ratio.
(5.00)
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Christie Wolff

I’ve been with Dugan’s since 2005! I had zero experience when I started out. Just a passion for travel. I did a lot of research before choosing Dugan’s as my host agency. What sets ...
(5.00)
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Cindy Murray

I have been with Dugan's Travels since 2011. I have loved being part of this great organization. The staff are fabulous and have really come through for me when I needed it. They offer ...
(5.00)
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Karlene Penick

I have been with Dugan's since 2003, almost 14 years. Right there should tell you something! They have grown from an agency that guided you but didn't offfer the extras to one that offers ...
(5.00)
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Erika Hill

One of the best decisions of my career was to begin working with Dugan's Travel. The support that is given to the agents is amazing! My questions are answered so quickly that it blows my ...
(5.00)
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Lynn Alcantara

Started with Dugan's almost 3 years ago with no experience. With Dugan's training and support have become successful building my business which I couldn't have done on my own. In ...
(5.00)
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Jack Pray

I have now been with Dugan's Travels for over 5 years and have always been pleased with the professionalism and expertise that Dugan's provides for their agents. One of my biggest ...
(5.00)
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Lisa Stephens

Dugan's Travels has an amazing staff constantly striving to help you become a successful agent! There are no expensive monthly service fees to pay and they provide training to you from the ...
(5.00)
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Shelly Phillips

I have enjoyed being hosted by Dugans Travels. Being new to the travel industry, I tried to do my homework in choosing host agencies. I appreciated the candor from the trainer on my ...
(5.00)
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Daniel F. Ollis

Dugan's offers excellent in service and specific individual support from the management team. I am in my 5th year with the agency. No regrets!
(5.00)
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Angel

outstanding host to be a part of. the commission split could be better 85/15 ??? and payment of commission could be better e.g. pay after it is received from the vendor not 1/2 months ...
(4.00)
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Mark Baker

I am relatively new. Dugan's has been nothing but helpful. The community environment is one of family. I recently attended one of their bootcamps. The knowledge that was easily shared by ...
(5.00)
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Mubaraka jafferji

Very comfortable and easy to work with everyone is very helpful and lots of questions answered with ease Thanks
(5.00)
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Michelle Kuester

Quick response to questions, great support.
(4.00)
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Angela Tamburello

This has been a great host agency to work with!! They are so helpful in getting you all the help you need to succeed. I wouldn't work for any other company.
(5.00)
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Kristin Cooke

I have just been through my one year renewal and am very pleased. I am only a part-time agent and do have another full time job. They are easy to work with and offer enough training to get ...
(4.80)
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Barb Cerbie

Joining Dugan’s Travels 17 years ago was the best decision I made. When I joined the agency, I didn’t have any prior travel industry experience. I was looking for something to do from ...
(5.00)
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Lyndsay Becker

I have been very happy with Dugans. They are helpful and will answer quickely to my questions.
(4.40)
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Lucie Villones

I have been with Dugan's Travels for 10 years. This is my first and only host agency. I am very satisfied. They provide training, both in-person and online, provide whatever support I ...
(5.00)
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Pat Henderson

Very good support team. Always there to help. Good training opportunities
(5.00)
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Ruth Fitch

The support provided by Dugan's Travel is great. There is always someone to help when needed to book travel to a place you are not familiar with. The number of suppliers and commissions ...
(4.90)
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Aaron Lloyd

Dugan's Travels is a fantastic host agency. They are always there for support when needed via E-Mail and they always get issues corrected very quickly when necessary. Staff is very formal, ...
(4.80)
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Zashnetta H. Wilson

I can't say enough good things about Dugan's Travel. What I love the most is that Dugan's goes out of their way to make you feel like family. When I was looking for a host agency, I'd look ...
(4.20)
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Dillon Pyron

If you want to be a travel agent to get all of the discounts, this is NOT the host to work with. If you want to get your clients the best travel options and get the support to do so, this ...
(4.90)
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Daniel F. Ollis

I have been with Dugan's Travels over five years. This agency has excellent support and training resources with experienced managers who care about you.
(5.00)
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Deborah Sarmiento

Dugan's Travels is an excellent agency to work with. When I started I had no experience. I did take a class on line but that left me still feeling like I did not know anything. Dugan's ...
(5.00)
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Karen Pattison

I have been with Dugan’s Travels since 2012. I’ve been very fortunate to belong to a host agency who values their agents. They support us by organizing numerous training events ...
(5.00)
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Daniel F Ollis

Dugan's Travels provides excellent value and support. The managers are very helpful in answering questions, providing access to training resources. I highly recommend that you consider ...
(5.00)
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Richard Skinner

Dugan's support system is Fantastic, we are all like a family and there is always someone there to lend a hand or give advice
(4.90)
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Sarah Orman

Dugan's has been fantastic to work with from the very beginning. They provide excellent training materials and have agents available to answer questions on any topic. My commissions are ...
(5.00)
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ALICE GAMBOA NAVAS

I am blessed to have found Dugan's Travels as my host agency three years ago. They are supportive and very helpful. They continue to find ways to help new and current affiliates with ...
(5.00)
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Holly Reynolds Lee

The management team is the BEST. They're knowledgeable, helpful professionals who conduct themselves with honesty and integrity. Dugan's offers endless training opportunities and incredible ...
(5.00)
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Tina Hearn

Working with Dugan's Travels is rewarding. Loads of education, support and encouragement.
(5.00)
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Alina Reznik

This is the best agency I know
(5.00)
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Diona Tharpe

This agency is wonderful. From the staff to the agents everyone is great to work with. Everyone is easy to work with, always available, and ready to help. They provide continuous ...
(4.90)
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Tanja Rieck

I have been with Dugans Travels for almost 8 years. They are a great Host Agency, very supportive, always looking for ways to improve systems, has several supplier training's each month ...
(5.00)
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Mary Gee

Dugan's is more like a family in many ways and I love the one on one support for questions and very attentive to details.
(4.60)
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Connie Caldwell

Dugan's has been a great host choice! Staff are easily accessible via email. Dugan's U -- live conferences are fun and informative. Agency website and private site social forum for agents ...
(4.60)
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Dana Kilgore

Great agency, great value. I did a lot of research before joining a host agency and Dugans turned out to be a great choice. I would definitely recommend them.
(4.40)
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Martin Mussey

After my wife expereinced 2 layoffs in the corporate world we were looking for a potential business venture for my wife and maybe a retirement job for both of us down the road. We did ...
(5.00)
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Michelle Kuester

After an in-depth search and evaluation of several possible host agencies, I joined Dugan's in March 2009. The length of time itself says it all. Anytime I have had a question or needed ...
(4.50)
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Jason Stedry

I have been with Dugan's Travels as my host agency since I started my business almost 7 years ago. I am very happy to be apart of Dugan's Travels! The value offered as a host cannot be ...
(5.00)
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Leah Dugan

I have been with Dugan's for almost one year. I was in a franchise before that was unorganized, took forever to pay commissions, etc. I'm so glad I made the move to Dugan's where I have ...
(5.00)
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WJacoby

Being new to the travel business as well as starting my own business, I did a lot of research regarding host agencies. Dugan's fit the bill perfectly - low fees, high commission, good ...
(4.20)
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Thomas

I'm in my first year as an agent and I'd like to commend Dugan's Travels, LLC for their support and encouragement. I've never felt that my questions as a newbie where looked down on. This ...
(5.00)
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Valerie Jeffers

I have been with Dugan's for over 10 years and they have what I was looking for in a host agency. After looking into others, I discovered that Jennifer and her team let me run my business ...
(5.00)
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Carrie Van Bruwaene

I have been with Dugan's as my host agency since I started in the business almost 5 years ago. I am very happy with Dugan's! I think the value that Dugan's offers as a host cannot be beat. ...
(4.80)
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Laura Bence

I have been with Dugan's since I started in the industry two years ago. The team at Dugan's are very helpful and I have been very pleased with them as a Host Agency. I've researched ...
(5.00)
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Amy Bobe

I am only working on a VERY part-time basis and the support I receive, when needed, is quick, efficient and understandable. Not being overly knowledgeable about the travel business prior ...
(4.90)
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Karen Pattison

Best decision I could have made! This agency has offered me great support, fair commissions, colleagues who have helped me grow my business, great training opportunities and a staff who ...
(5.00)
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Lynn Alcantara

Being new to the business, I have found that the support I have received from Dugan's has been immeasurable in getting my business off the ground. That support comes not only from the ...
(4.90)
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Trista Terry

When I began my search for a host agency, I was brand new to the agent side of travel. I worked with the Travel Institute and took the TAP exam to make sure I had a good feel for what I ...
(5.00)
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Jack Pray

I was new to the travel business although I have been a traveler for many years and I was looking for a company that would support me and provide educational materials to help me grow. In ...
(5.00)
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Angel Rvera

I joined Dugan's over 5 years ago to earn "extra" cash to pay for my own vacations. After my resesarch I choose Dugan's because of the low cost to get started and my believe that I could ...
(4.90)
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Angel Rvera

I joined Dugan's over 5 years ago to earn "extra" cash to pay for my own vacations. After my resesarch I choose Dugan's because of the low cost to get started and my believe that I could ...
(4.90)
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Angela Hill

As far as I'm concerned Dugans is a 10. This company goes out of their way for their agents. Any and every problem that I ever had was resolved and in a timely manner and I have had some ...
(4.90)
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Judi Beaubien

When I was doing my research for a host something kept drawing me back to Dugan's Travel. I thought their fees were reasonable plus when I checked their reviews they were very positive. ...
(5.00)
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Belinda Unbehagen

Great agency to work with, everyone is so nice and helpful. Commission levels are better than others I researched, and with such great communication it is always easy to find the answers ...
(5.00)
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LYNN REED

It seems as agents, we all depend on reviews to a certain extent to assist us with the research part of our business, so a review on my host agency will hopefully help anyone thinking of ...
(5.00)
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Erika Hill

I LOVE working with Dugan's Travels!!!! I am so thrilled that I stumbled upon them. The support that I receive from veteran agents is amazing! I never feel stupid for asking simple ...
(5.00)
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Susan Elwell

A friend recommended Dugan's Travels to me a few years ago. I'll never forget my first trip as an agent was a fairly big trip for two couples. It was a bucket trip list and I wanted ...
(5.00)
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Leland Garner

I searched for several weeks before deciding on Dugan's Travels. Dugan's, first of all, doesn't act like they're just in it for the money - rather the expense to you the agent is minimal ...
(5.00)
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Angela Barney

I am a relative newcomer to the field. I didn't really know much about the travel industry from an insider's point of view. I appreciate the good basic information i have received under ...
(3.30)
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Larry Wagner

I know all 10's seem a little suspicious, but I am very happy with this host agency. Commissions are on time and after 3 yrs you are at 80%. That is the best it's going to get. I have never ...
(5.00)
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Gail Sotrines

Over the years I have been with Dugan's Travels, I have seen it get better and better. With improvements in how to claim commissions, a dedicated website for the agents, and the ability to ...
(4.90)
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Heather Latarte

Dugan's is a joy to work with, and very helpful.
(5.00)
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Brenda Kettlewell

Dugan's Travels is a great company to work for. They offer great training and support. The other agents are always willing to give advice and help in anyway they can. We have great managers ...
(4.90)
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Greg Gordon

I've worked with Dugan's Travels since I started my home-based travel agency and am very pleased with their service and commission levels. Their website links me with the other 600 agents, ...
(4.80)
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Amber Benson

I've been with Dugan's for a little over five years. The staff is great to work with and I think the commission levels are great compared to other hosts available.
(5.00)
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Cheryl Sawin

I have been in this business for over 14 years. Working with Dugan's Travels has been a blessing and one of the best agencies I have worked for. I would recommend anyone to join our team :-)
(4.80)
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Sue Olsen

Dugan's Travels has been a great company from the very beginning. Dugan's has a great training program and was very informational in the teaching process. Dugan's has always been very ...
(5.00)
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Maria Cornwell

I've never had a problem and the agents in the agency are always helping with questions. The management has always helped whenever I ask questions.
(5.00)
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Jason Stedry

Being with Dugan's Travels for the past 7 years has been a good decision for me. The costs associated with having a travel business is fair. The fellow agents are helpful when needing help ...
(4.50)
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Karlene Penick

I have been with Dugans Travels for over 10 years and love them. Jennifer Dugan is an honest person and great to work with. I am on the administrative staff so I see how the other side ...
(5.00)
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Roxann Schneckloth

The BEST host agency around!
(4.80)
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Tanja Rieck

I have been with Dugans Travels since Oct 2008. They are the perfect Host for me. I have received all the I have needed either through the main office or through other agents. They have ...
(5.00)
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Magical

Everyone is friendly, knowledgeable, and helpful.
(5.00)
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