Overall, I've found the support staff fantastic. They have established good relationships with our suppliers and do all they can for us before they ask for help... I find it good they "don't cry wolf." They hold commission well after it's been received, and if the invoice is more than a few pennies off, they don't pay until it's balanced. Seems petty. Finally,I do wish they would name the amenity on their groups earlier so they may be quoted if they are not keeping the TC.
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