Avoya Travel Announces Technology and Commission Enhancements at Successful 2024 Conference
Avoya Celebrates Historic Growth, Evolutions in Technology, and New Premier Commission Program at Annual Event
Ft. Lauderdale, Fla. – October 16, 2024 – Avoya Travel®, one of the travel industry’s most innovative brands, is celebrating the success of its 2024 Avoya Travel Conference, which took place onboard the Norwegian Joy from September 25 – October 2. The annual conference was Avoya’s largest ever, with over 550 attendees. The event was applauded by both travel advisor and supplier attendees for its networking and collaboration opportunities, keynote speeches and workshops, relationship-building social events, and Avoya’s many innovative announcements regarding technology advancements and enhancements to the platform’s commission structure.
The following are some of the notable announcements made by Avoya at the conference:
Independent Agencies in the Avoya Travel Network™ earnings are soaring again after last year’s record payouts. In 2024, the average Independent Agency will see 32% more commissions earned year over year while participants in the company’s new Elite 100 program saw a jaw-dropping 44% increase in commissions earned.
The launch of its proprietary consumer booking engine for travel advisors’ customers and introduction of Avoya Live Bookings™, which are Avoya customers that book online and are handed out to Independent Advisors including a generous share of the commission for the already completed sale.
The launch of Avoya’s Premier Commission™ Program that will pay advisors up to 65% more commissions on Avoya Traveler bookings in 2025.
Several updates to the company’s Agent Power™ app suite, including further development of price tracking, increased integration of flight and hotel bookings, and first-of-its-kind connectivity of resort bookings with leading wholesalers.
Historic growth of the Avoya Network to over 2,100 total advisors and an industry-leading support staff-to-advisor ratio that will boast over 50,000 support requests resolved by year’s end.
Avoya hosted over 30 in-person and virtual events in 2024 and will follow up that success with another year of varied events designed to bring the Network together with Preferred Partners in 2025.
The 2024 Avoya Travel Conference was hosted by Norwegian Cruise Line (NCL), with the event’s keynote speech delivered by John Chernesky, Senior Vice President of North America Sales at NCL. “We were honored to host the 2024 Avoya Travel Conference onboard the Norwegian Joy, and as a huge advocate for the travel advisor community, I was inspired by the passion and enthusiasm I saw on display from the Avoya Network,” said Chernesky. “Avoya’s technology and innovation never fail to impress, and we look forward to advancing the strong, longstanding partnership between Norwegian Cruise Line and Avoya to continue delivering an unmatched vacation experience to travelers while helping fuel the success of Avoya Network members.”
Networking opportunities onboard included one-on-one appointments between Independent Agencies and suppliers, cocktail parties, and themed events like Diamond Lights & City Dreams and a 1960’s night in commemoration of Avoya celebrating 60 years in the travel industry. The Avoya Flowerfly Award, given to an Independent Agency that displays outstanding integrity, professionalism, and character acting as an ambassador for Avoya, was presented to David and Cindy Locke, Co-Owners of Seize the Seas, an Independent Agency in the Avoya Network.
“The 2024 Avoya Travel Conference was nothing short of extraordinary, and the level of engagement and participation from the Independent Agencies in the Avoya Network was remarkable,” said Phil Cappelli, Chief Sales Officer of Avoya Travel. “The energy at this year’s event was palpable, and it’s exciting to see how deeply invested our Network members are in Avoya’s vision and growth. We’re thrilled to be achieving historic milestones and celebrating this success alongside our dedicated Independent Agencies and supplier partners as we continue to drive innovation for the future of vacation planning.”
During the event, Avoya also announced that the 2025 Avoya Conference will be held on the MSC World America from October 11 – October 18, 2025.
Avoya Travel® is a vacation platform company which is redefining how vacations are booked by providing unmatched resources, services, proprietary technology, and patented solutions to thousands of companies including cruise lines, tour companies, resorts, and the Independent Agencies in the Avoya Network. Through its innovative model and vast demand channels, Avoya utilizes powerful marketing technology and data intelligence, alongside its patented Live Leads™ program, to connect travelers with independent travel advisors who deliver personalized service and value throughout the vacation planning and booking process. Avoya continues to develop groundbreaking technology solutions to offer travelers access to exclusive discounts and amenities in partnership with travel suppliers. Avoya has won numerous awards for its technology and services, including holding multiple patents, and serves travelers in North America and beyond.
With the increasing complexities of planning and booking vacations, the travel agency profession has experienced an extraordinary comeback. Professionals interested in starting their own travel business should contact Avoya Travel at 855-229-3670 or visit www.AvoyaNetwork.com. Travelers interested in booking their next vacation with an expert Independent Agency in the Avoya Network should call 855-231-9835 or visit www.AvoyaTravel.com.
