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Uniglobe Travel Center - December 2024
World Travel Holdings - 232x 90 - October 2024

Host Agency Profile Review

Review On
Cruise Brothers - Cruising Free
Reviewer's Name
Jeane Cole

(1 - 5 Years in the travel industry)

Easy to Work With
(1)
Commission Levels
(1)
Operational Support
(1)

Review

No matter what problem or question I ask my team leader, the answer from him is "call the vendor". I have learned to navigate the system on my own and have had good sales, was number 4 on my team for the entire year 2023 and have surpassed my numbers from last year, but I don't even know what I don't know. I had a group booking and asked for help, I again just got call the vendor. I did but didn't understand it all. Later, clients decided wouldn't do the group price because was more than FIT, I called to cancel group. The vendor said why are you canceling, you could have added that on and got this and that and it would have been a great price. I was really disgusted. When I told team leader, he just said HUM. Just no support
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