Cruise Planners 728 x 90 April 2021

Host Agency Profile Review

Review On
ICT - Incentive Connection Travel
Reviewer's Name
Diane Blaisdell

(11+ Years in the travel industry)

Easy to Work With
Commission Levels
Operational Support


I have been in business since 1995 and have been with ICT since 2002 when they purchased the host agency that I was with. We had the option to stay with them or just go elsewhere. After exchanging emails with Harvey Siamon, I knew the right decision was to stay. I have never regretted it for one moment. They are a family owned business and they care about their agents. They do not require much from us, just to complete the necessary paperwork so they can pay us our commissions and to send in insurance waivers when clients choose not to purchase any travel protection. Robert Siamon is the president now and his sisters, Heidi and Karen also work with him in the office. They are always there when we need them and they answer emails within minutes. We get top commissions from vendors and we are Diamond members with Delta Vacations, 500 Club members with FunJet Vacations and one of the top ten producers with the consortium, Ensemble Travel. ICT has a great website with dozens and dozens of educational videos and we have the opportunity to share with our other agents on a personal Facebook page. We have conventions approximately every two years where we meet with vendors at round table and one on one sessions plus we get to meet the other agents AND have a wonderful time at a beautiful resort or hotel. This year it will be on a beautiful Royal Caribbean cruise ship. We get paid promptly and we can track our commissions to keep up with them so everything that is necessary is at our fingertips. I have never once considered going elsewhere. ICT is simply the best. They are family owned but they are also family to me.
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