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ICT - Incentive Connection Travel

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(4.9)
(51 reviews)
13029 N. Cave Creek Rd.
Phoenix, AZ, 85022, United States
1-602-867-9606
robert@ictravel.com

Host Agency Information

In Business Since
1992
Average Yearly Sales Volume
$50 - $99 Million
Number of Independent Agents
200 - 500
Program for New Agent Training
Yes
Education Programs for Agents
Yes
Are Leads Offered for Agents?
Yes
Do You Offer an Accounting System for Agents?
No
Do You Offer a CRM Program for Agents?
Yes
Is Air Ticketing Available for Agents?
Yes
Is a GDS Offered for Agents?
Yes (GDS Name: Sabre)
Is a Website Building Tool or Website Available for Agents?
Yes
Is Direct Access to Owners of Your Host Agency Available?
Yes
Are Marketing Tools and Assets Available for Agents?
Yes
Is Booking Technology Available for Agents?
Yes
Consortia Membership(s)
Travel Leaders Network
Association Membership(s)
ASTA, CLIA, IATA, IATAN, PATH
Is Hosting Available for International Agents (Outside of the United States)?
No

Program Information and Media

Information About Company / Programs and Structure for Independent Agents

Incentive Connection Travel is a well established host agency with more than 500 independent agents. Their program is straight forward and there is no initiation fee to join.  ICT offers substantial commissions and overrides based on your productivity.

Additional Media and Information

ICT is a family owned business started in 1992.  They are a top 10 producer for Ensemble Travel as well as holding many other accolades in the industry such as Platinum with Travel Guard and  Apple Vacations, Gold with Funjet Vacations, Diamond with Delta Vacations.  ICT has airline commission contracts with Delta Air Lines and their alliance, United Airlines and their alliance, Air India, Cathay Pacific and many more.  

Reviews For ICT - Incentive Connection Travel

  • Daniel Vega
    Amazing business model providing an endless stream of professional development opportunities and suppliers. We are affiliated with the world’s best travel consortia in Travel Leaders. ...
    (5.00)
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  • Johnny Watanabe
    I’ve been with Incentive Connection Travel (ICT) for less then a year and it has been an incredible experience. What stands out the most is the warm, family-oriented atmosphere and the ...
    (5.00)
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  • Justine
    ICT is an amazing host agency, the teams is always there to support you and answer any questions. They have weekly trainings, FAM trips and reminders to make sure you have the necessary ...
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  • Donna Stovall
    Highly recommend for new or experienced agents. The communication is phenomenal. The response time is amazing and beyond expectations. There’s training offered routinely and each session ...
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  • Patrick M Russell
    Robert and ICT are the best! I joined them last year and have had a slow year as things came up in my life with my elderly parents and I have not been bugged once about my production being ...
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  • Linda Stone
    ICT Travel goes above and beyond to help you make your business successful!
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  • Diane Blaisdell
    I cannot say enough good about Incentive Connection Travel. I have been in business since 1992 and was with another host agency and ICT bought them in 2002. I had a choice to stay or leave ...
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  • James Benoit
    Best travel agency! great support and great agents. Always use ICT
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  • Tyrone Bowie
    ?????????? Joining Incentive Connection Travel (ICT) two years ago was one of the best decisions I made for my travel business. From the start, Robert, Karen, and Hedi welcomed me into ...
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  • Shari Wynn
    ICT considers your agency to be YOUR agency. The fees are extremely low; thus, the lower commission structure which I am okay with. With lower sales (and less income), the fees and ...
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  • Jacki
    I have been with Incentive Connection Travel for 8 years. I have had years where I focus full time, and have really good sales. I have had years where family issues prevent me from working ...
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  • Barbara Diane Blaisdell
    I have been in business for 30 years and 22 of those years have been with ICT. The are wonderful to work with. They offer outstanding opportunities to learn, even after 30 years. They have ...
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  • Jennifer McNabb
    I joined ICT back when there were just a small handful of host agencies - 1998. As a family run business, I have found them to be supportive and caring, willing to go to bat for their ...
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  • Kara Brown
    ICT execs are very easy to reach by both email and phone, and respond very quickly. Their agent portal seems clunky compared to youtube videos I've seen of other hosts (mostly from Outside ...
    (4.00)
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  • Richard P. Hardie II
    Prior to working with ICT, I was associated with a host agency that was promoted as the best in the business and the easiest to work with. I made the change from my previous host to ICT ...
    (5.00)
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  • Cindy Guilbeault
    I believe ICT does a lot to help us promote our business and to provide suppliers and consortiums that benefit both our travel agencies and our clients. As a brand-new agent several years ...
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  • Richard P. Hardie II
    Having been with one of the alleged "top" Host agencies in the US when I started, I have come to find that the true top Hosts are those who take their IC's and treat them like family; ...
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  • Richard Hardie
    Having transferred to ICT from what was allegedly one of the "top agencies" in the U.S. I have found the overall support, guidance, and access to information and programs much more pleasant ...
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  • Diane Blaisdell
    I have been in business since 1995 and have been with ICT since 2002 when they purchased the host agency that I was with. We had the option to stay with them or just go elsewhere. After ...
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  • Dina Doetsch
    I have been with this company for over 24 years and cannot believe I never rated them. I have had TA friends in the industry try other host agencies and there is not one that is still with ...
    (5.00)
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  • Karen
    After working with Incentive Connection Travel for over 9 years, I can absolutely attest to the fact it is one of the best host agencies to be associated with. Prompt support for their ...
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  • Samantha Daniels
    ICT is like a family they look out for you and I always have an answer to a question within mins if not hours. They make sure your well trained. Your in business for yourself just not by ...
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  • Larry Jordan
    Incentive Connection Travel is a family owned business and you can tell. They are all extremely friendly, helpful, and knowledgeable. The run a very professional Host Agency. I would not ...
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  • Larry Jordan
    Robert and Harvey and all of the employees of ICT are awesome to work with. They are very helpful and quick to respond to my questions or needs. I would highly recommend them.
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  • Dina Lamborghini
    ICT is the top/best/most wonderful agency to work for!!! - I have been an agent for over 30 years - and here is a review from the NON-Leisure side of the business. I use Sabre - do only ...
    (5.00)
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  • doreen bonczek
    After doing the 9-5 for many years, I decided to work from home. Thank goodness for me that I came across Incentive Connection Travels' ad on the back of a Travel Trade magazine. I made a ...
    (5.00)
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  • Gil Malone
    A family run organization that is big on communication. Organizes preferred suppliers and monthly supplier deals. Conducts valuable agency conferences in Phoenix, Puerto Vallarta and coming ...
    (4.80)
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  • Leah Mullins
    I am a brand new agent and just launched my in home agency 3 months ago. I did quite a bit of research on host agencies and had narrowed it down to a few. I chose ICT because the cost ...
    (4.70)
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  • Stephen Heetland
    An excellent host agency for the experienced travel agent. New agents who are being mentored and/or receiving education also would also be happy with this host agency.
    (4.50)
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  • Patrina
    I have recently joined the agency, and I can say that I am very impressed with what I have seen thus far. I have had many questions and the responses received have been excellent, quick, ...
    (4.50)
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  • Danielle Belyeu
    Though I have only been working with ICT for less than a year, I must say their biggest asset to me is their support and response. It's overwhelming to see how fast they respond to any ...
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  • :Patty Baird
    Friendly, accepting, encouraging, always answering my client's needs. Call ICT, you will be happy you did...
    (4.50)
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  • ABUBAKKAR NOOHUJOHN
    Best Agency to work with Professional Team
    (3.60)
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  • Sharri Moore
    I have been with ICT since branching out on my own after the agency I managed closed. ICT is run by a family, so you always get to talk to the same people who have a personal interest in ...
    (5.00)
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  • Veronica Brewster
    I have been with Incentive Connection Travel for 15 yrs and 3 months. It was the best decision I made since being in travel business. ICT is a family owned business and do an excellent job ...
    (5.00)
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  • Jack Riley
    Incentive Connection Travel is a great host agency. I have been with ICT for the past 11 years can say that you will have all of the support that you want or need -- promptly, honestly, ...
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  • ELECTA
    Nice, Professional, Honest!!
    (5.00)
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  • Elise Hartmann
    I have worked with ICT for the last 8 years and have been very pleased with their support and professionalism. At the same time, they are a family operation and treat you like family which ...
    (4.50)
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  • Jennifer McNabb
    I've been with Incentive Connection Travel for over 15 years. They have been a wonderful host agency - more like a family. They're prompt to respond if you need help, offer a great ...
    (5.00)
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  • ELINKE
    I'VE BEEN WITH ICT SINCE 2003 AND CAN CERTAINLY SAY I HAVE NO COMPLAINTS AS SUPPORT IS A+ AS WELL AS PARTNERSHIP WITH SUPPLIERS. THE ICT FAMILY IS ALWAYS THERE FOR THEIR AGENTS. KUDOS TO ...
    (5.00)
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  • Gerie Iacono
    Incentive Connection Travel is a great host agency, they provide agent support, easy to work with. The costs associated with being a member of the ICT family are very reasonable, the ...
    (5.00)
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  • Donald M Rich
    I have found Incentive Connection Travel very easy to work with. They have provided me with the necessary skills to become successful in the travel business. For a new entry into the travel ...
    (5.00)
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  • LEVAN WATSON
    WORKING WITH ICT HAS BEEN A PLEASURE AND, FOR THE MOST PART, A GREAT PARTNERSHIP FOR ME. THEIR SUPPORT IS CONSISTENT AND, IF USED, VERY HELPFUL! IT'S A PLEASURE WORKING WITH THE GROUP AND ...
    (4.30)
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  • Julie Lutton
    ICT is the best host agency. I love the family. They are amazing wonderful people. They do everything in their power to make your business successful and treat agents with utmost repect and ...
    (5.00)
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  • Reba Lowe
    ICT is a more than just a host company. They are people doing a great job in support of the agents. They have negotiated high commissions from our vendors and and are respected throughout ...
    (5.00)
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  • Diane Blaisdell
    I firmly believe ICT is the best host agency available. They require a minimal amount of paperwork--usually just enough so that we can get paid for our bookings! They are always cheerful ...
    (5.00)
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  • Linda Worrall
    very professional, dependable and helpful I'm very pleased I selected the Siamon family for my host agency.
    (5.00)
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  • Marc Neves
    ICT is just what you need in a Host Agency. High commission tiers for nearly all vendors, if you need support as a new agent they provide everything that you will need. If you are seasoned ...
    (5.00)
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  • Joan Baker
    I have been affiliated with ICT for several years. They are so professional and trustworthy!
    (5.00)
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  • doreen bonczek
    I've been in the business for 31 years ....I could go on and on about this AMAZING Host Agency..... To put it in a nutshell ..... I only wish i found this company sooner rather than ...
    (5.00)
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  • Linda Cates
    I have found this host agency to be excellent to work with. They provide good support and foster a family feeling with their agents. They stand behind you when you need questions ...
    (5.00)
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