3111 N. University Dr. Suite 800
(888) 582-2150
franchising@cruiseplanners.com
Cruise Planners is the nation’s largest home-based travel agency franchise, with more than 3,000 franchise owners operating in all 50 states. Cruise Planners franchise owners own and operate their own independent travel agency business and earn income by helping clients plan and book memorable travel experiences, including cruises, land tours, and all-inclusive resort vacations.
As a Cruise Planners franchise owner, you own and operate your own travel advisor business while leveraging the support, systems, and buying power of a nationally recognized franchise brand.
Franchise owners earn income through commissions paid by travel suppliers for booked travel services, including cruises, hotels, car rentals, travel insurance, and related services. Clients are not required to pay a planning fee. Franchise owners pay a royalty to Cruise Planners ranging from 0%–3% of gross commissionable sales, depending on volume.
The corporate office does not sell travel or compete with franchise owners, allowing franchisees to retain full ownership of their client relationships and sales activity.
Cruise Planners provides comprehensive, award-winning marketing support designed to help franchise owners stay connected with clients and generate repeat business.
Marketing resources include:
Cruise Planners provides a comprehensive training and support program designed to help franchise owners launch their business with confidence and continue developing over time.
According to the Franchise Disclosure Document, new franchise owners receive approximately 84 hours of initial training, which includes classroom instruction, hands-on learning, and guided onboarding. This training is delivered through STAR University, a structured six-day, in-person program held in Fort Lauderdale, Florida, and covers core business and travel industry fundamentals such as product knowledge, sales, marketing, operations, reservations, accounting, and proprietary technology systems.
Training continues well beyond initial onboarding. Franchise owners receive ongoing education through Cruisitude Academy, Cruise Planners’ learning management system that offers hundreds of on-demand courses, recorded training sessions, and educational resources. The home office team also hosts multiple live webinars each week focused on supplier updates, technology enhancements, sales strategies, marketing best practices, and industry trends.
In addition to formal training, each franchise owner is paired with a personal business development coach who provides ongoing, one-on-one coaching focused on business planning, performance improvement, accountability, and long-term growth.
Additional training opportunities include specialized workshops, technology training, quoting and booking classes, advisor events, and networking opportunities designed to support continued education throughout the life of the franchise.
I am a proud Cruise Planners franchise owner. The ongoing training, technology and support is top-notch. Michelle Fee and C-Suite gang always put their agents first and we feel the love!
Read full ReviewCruise Planners is a great host. The technology that we are given is unbelievable. They are constantly updating the technology and giving us so many tools that we can use. The support from the home office is great. They give you a coach that will help you with learning all...
Read full ReviewAnytime I need support. They are always responsive and helpful. I enjoy the collaboration between my fellow travel agents online. Everyone is willing to give their expertise and lovely people all around! What are the many reasons I’m still around after a decade
Read full ReviewCruise Planners is an exceptional & progressive host agency. The only reason I didn't give them 5 stars across the board is because they now have lots of home office staff and it's not as easy to establish relationships when you deal with several different people in the same department.
Read full ReviewCruise Planners set you up for success! They have a wealth of resources, trainings and conferences to help you achieve!
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