3111 N. University Dr. Suite 800
(888) 582-2150
franchising@cruiseplanners.com
Cruise Planners is the nation’s largest home-based travel agency franchise, with more than 3,000 franchise owners operating in all 50 states. Cruise Planners franchise owners own and operate their own independent travel agency business and earn income by helping clients plan and book memorable travel experiences, including cruises, land tours, and all-inclusive resort vacations.
As a Cruise Planners franchise owner, you own and operate your own travel advisor business while leveraging the support, systems, and buying power of a nationally recognized franchise brand.
Franchise owners earn income through commissions paid by travel suppliers for booked travel services, including cruises, hotels, car rentals, travel insurance, and related services. Clients are not required to pay a planning fee. Franchise owners pay a royalty to Cruise Planners ranging from 0%–3% of gross commissionable sales, depending on volume.
The corporate office does not sell travel or compete with franchise owners, allowing franchisees to retain full ownership of their client relationships and sales activity.
Cruise Planners provides comprehensive, award-winning marketing support designed to help franchise owners stay connected with clients and generate repeat business.
Marketing resources include:
Cruise Planners provides a comprehensive training and support program designed to help franchise owners launch their business with confidence and continue developing over time.
According to the Franchise Disclosure Document, new franchise owners receive approximately 84 hours of initial training, which includes classroom instruction, hands-on learning, and guided onboarding. This training is delivered through STAR University, a structured six-day, in-person program held in Fort Lauderdale, Florida, and covers core business and travel industry fundamentals such as product knowledge, sales, marketing, operations, reservations, accounting, and proprietary technology systems.
Training continues well beyond initial onboarding. Franchise owners receive ongoing education through Cruisitude Academy, Cruise Planners’ learning management system that offers hundreds of on-demand courses, recorded training sessions, and educational resources. The home office team also hosts multiple live webinars each week focused on supplier updates, technology enhancements, sales strategies, marketing best practices, and industry trends.
In addition to formal training, each franchise owner is paired with a personal business development coach who provides ongoing, one-on-one coaching focused on business planning, performance improvement, accountability, and long-term growth.
Additional training opportunities include specialized workshops, technology training, quoting and booking classes, advisor events, and networking opportunities designed to support continued education throughout the life of the franchise.
I purchased my franchise one year ago. The training was wonderful, however the support at the beginning was not up to par. This spring the company changed the coaching structure and it has made a huge difference. Add the support received from other agents and this is the best company...
Read full ReviewCruise Planners gives you all the tools to succeed. The Cruise Planners executives are very hands one, friendly and approachable. They do not distance themselves from the franchisee. Those who work at home office are friendly and helpful. Our IT department is second to none! Not only do they come...
Read full ReviewI would recommend Cruise Planners to anyone who is interested in working in the travel industry...whether you are a veteran agent looking for a new host agency or someone who has no experience in selling travel. Cruise Planners offers the training that you need and the continued support and advise...
Read full ReviewAs a new comer to the world of 'travel agent' it has been a wonderful experience being a franchise owner - technology support is hands down best in the biz.
Read full ReviewI am fairly new to Cruise Planners, but from what I have experienced, it's definitely a first class agency. I have had a few issues and the support has been phenomenal. They are extremely responsive and are ready to help us excel - because if we excel, so does Cruise...
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