3111 N. University Dr. Suite 800
(888) 582-2150
franchising@cruiseplanners.com
Cruise Planners is the nation’s largest home-based travel agency franchise, with more than 3,000 franchise owners operating in all 50 states. Cruise Planners franchise owners own and operate their own independent travel agency business and earn income by helping clients plan and book memorable travel experiences, including cruises, land tours, and all-inclusive resort vacations.
As a Cruise Planners franchise owner, you own and operate your own travel advisor business while leveraging the support, systems, and buying power of a nationally recognized franchise brand.
Franchise owners earn income through commissions paid by travel suppliers for booked travel services, including cruises, hotels, car rentals, travel insurance, and related services. Clients are not required to pay a planning fee. Franchise owners pay a royalty to Cruise Planners ranging from 0%–3% of gross commissionable sales, depending on volume.
The corporate office does not sell travel or compete with franchise owners, allowing franchisees to retain full ownership of their client relationships and sales activity.
Cruise Planners provides comprehensive, award-winning marketing support designed to help franchise owners stay connected with clients and generate repeat business.
Marketing resources include:
Cruise Planners provides a comprehensive training and support program designed to help franchise owners launch their business with confidence and continue developing over time.
According to the Franchise Disclosure Document, new franchise owners receive approximately 84 hours of initial training, which includes classroom instruction, hands-on learning, and guided onboarding. This training is delivered through STAR University, a structured six-day, in-person program held in Fort Lauderdale, Florida, and covers core business and travel industry fundamentals such as product knowledge, sales, marketing, operations, reservations, accounting, and proprietary technology systems.
Training continues well beyond initial onboarding. Franchise owners receive ongoing education through Cruisitude Academy, Cruise Planners’ learning management system that offers hundreds of on-demand courses, recorded training sessions, and educational resources. The home office team also hosts multiple live webinars each week focused on supplier updates, technology enhancements, sales strategies, marketing best practices, and industry trends.
In addition to formal training, each franchise owner is paired with a personal business development coach who provides ongoing, one-on-one coaching focused on business planning, performance improvement, accountability, and long-term growth.
Additional training opportunities include specialized workshops, technology training, quoting and booking classes, advisor events, and networking opportunities designed to support continued education throughout the life of the franchise.
The support I’ve received since joining Cruise Planners has been amazing! I have the flexibility to run my business as I want to but still have team to bounce ideas off of or answer any questions. Joining the Cruise Planners organization has been the best professional choice I’ve ever made.
Read full ReviewExcellent technology, excellent support and good people in general. I highly recommend this franchise for people who are serious about making this a career.
Read full ReviewCruise Planners has been an incredible host agency to work with. During COVID, they were extremely supportive and used that time to make modifications to our GDS system. Their coaches work with you to make sure you understand their systems and to assist you with your needs from bookings to...
Read full ReviewExcellent Support and Training from the moment you own your franchise. They set you up for total success and continue the process of educating and training throughout the years of ownership. Very impressed with the corporate and staff!
Read full ReviewMy background is in engineering, I had never taken a cruise or worked with a travel agent before, so the whole concept was completely new to me. Cruise Planners made the learning curve easy, providing the tools, training, and support I needed to confidently start my own business. Thanks to...
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