3111 N. University Dr. Suite 800
(888) 582-2150
franchising@cruiseplanners.com
Cruise Planners is the nation’s largest home-based travel agency franchise, with more than 3,000 franchise owners operating in all 50 states. Cruise Planners franchise owners own and operate their own independent travel agency business and earn income by helping clients plan and book memorable travel experiences, including cruises, land tours, and all-inclusive resort vacations.
As a Cruise Planners franchise owner, you own and operate your own travel advisor business while leveraging the support, systems, and buying power of a nationally recognized franchise brand.
Franchise owners earn income through commissions paid by travel suppliers for booked travel services, including cruises, hotels, car rentals, travel insurance, and related services. Clients are not required to pay a planning fee. Franchise owners pay a royalty to Cruise Planners ranging from 0%–3% of gross commissionable sales, depending on volume.
The corporate office does not sell travel or compete with franchise owners, allowing franchisees to retain full ownership of their client relationships and sales activity.
Cruise Planners provides comprehensive, award-winning marketing support designed to help franchise owners stay connected with clients and generate repeat business.
Marketing resources include:
Cruise Planners provides a comprehensive training and support program designed to help franchise owners launch their business with confidence and continue developing over time.
According to the Franchise Disclosure Document, new franchise owners receive approximately 84 hours of initial training, which includes classroom instruction, hands-on learning, and guided onboarding. This training is delivered through STAR University, a structured six-day, in-person program held in Fort Lauderdale, Florida, and covers core business and travel industry fundamentals such as product knowledge, sales, marketing, operations, reservations, accounting, and proprietary technology systems.
Training continues well beyond initial onboarding. Franchise owners receive ongoing education through Cruisitude Academy, Cruise Planners’ learning management system that offers hundreds of on-demand courses, recorded training sessions, and educational resources. The home office team also hosts multiple live webinars each week focused on supplier updates, technology enhancements, sales strategies, marketing best practices, and industry trends.
In addition to formal training, each franchise owner is paired with a personal business development coach who provides ongoing, one-on-one coaching focused on business planning, performance improvement, accountability, and long-term growth.
Additional training opportunities include specialized workshops, technology training, quoting and booking classes, advisor events, and networking opportunities designed to support continued education throughout the life of the franchise.
Cruise Planners is a great agency for a new person starting in the business. They do offer training in Florida to get you on the right path. They also have a great online training program. The best part of the agency is the state of the art technology. Very innovative...
Read full ReviewBeen with Cruise Planners for about 6 months and am very happy with my decision. The training, support, and tools for franchise owners are top notch. The only limiting factor for being successful lies with each individual owner. We are in contro ofl the level of our success and profitability.
Read full ReviewI was new to the travel industry when i joined Cruise Planners just over 6 years ago. The support and training they have provided me has enabled me build my business. Cruise Planners tell us we are in business for ourselves but not by ourselves. This is so true in...
Read full ReviewI was new to the travel industry and can't say enough about the support and guidance I have been given.
Read full ReviewI'm very pleased that I selected to go with Cruise Planners in 2008 when I first considered starting my travel agency. Their relationships with the travel suppliers are excellent. The company is progressive in its CRM, websites, marketing, etc. I'm supported by the home office with whatever I need.
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