3111 N. University Dr. Suite 800
(888) 582-2150
franchising@cruiseplanners.com
Cruise Planners is the nation’s largest home-based travel agency franchise, with more than 3,000 franchise owners operating in all 50 states. Cruise Planners franchise owners own and operate their own independent travel agency business and earn income by helping clients plan and book memorable travel experiences, including cruises, land tours, and all-inclusive resort vacations.
As a Cruise Planners franchise owner, you own and operate your own travel advisor business while leveraging the support, systems, and buying power of a nationally recognized franchise brand.
Franchise owners earn income through commissions paid by travel suppliers for booked travel services, including cruises, hotels, car rentals, travel insurance, and related services. Clients are not required to pay a planning fee. Franchise owners pay a royalty to Cruise Planners ranging from 0%–3% of gross commissionable sales, depending on volume.
The corporate office does not sell travel or compete with franchise owners, allowing franchisees to retain full ownership of their client relationships and sales activity.
Cruise Planners provides comprehensive, award-winning marketing support designed to help franchise owners stay connected with clients and generate repeat business.
Marketing resources include:
Cruise Planners provides a comprehensive training and support program designed to help franchise owners launch their business with confidence and continue developing over time.
According to the Franchise Disclosure Document, new franchise owners receive approximately 84 hours of initial training, which includes classroom instruction, hands-on learning, and guided onboarding. This training is delivered through STAR University, a structured six-day, in-person program held in Fort Lauderdale, Florida, and covers core business and travel industry fundamentals such as product knowledge, sales, marketing, operations, reservations, accounting, and proprietary technology systems.
Training continues well beyond initial onboarding. Franchise owners receive ongoing education through Cruisitude Academy, Cruise Planners’ learning management system that offers hundreds of on-demand courses, recorded training sessions, and educational resources. The home office team also hosts multiple live webinars each week focused on supplier updates, technology enhancements, sales strategies, marketing best practices, and industry trends.
In addition to formal training, each franchise owner is paired with a personal business development coach who provides ongoing, one-on-one coaching focused on business planning, performance improvement, accountability, and long-term growth.
Additional training opportunities include specialized workshops, technology training, quoting and booking classes, advisor events, and networking opportunities designed to support continued education throughout the life of the franchise.
As a newbie to the travel profession and a relatively new franchisee with Cruise Planners, I couldn't be happier with the support I have received so far. Our Home Office staff has gone above and beyond to provide training, answer my questions and provide continual encouragement.
Read full ReviewI would recommend Cruise Planners for a individual with a sales background looking to buy a franchise because they have a fantastic technology platform, great training resources and the American Express partnership makes them stand out.
Read full ReviewI am new to the business and have found the training and support to be terrific! Everyone has been supportive and available to answer questions. I go to training in the future, but I can't wait to learn more!!
Read full ReviewThey are also constantly adding services and tools to help us market ourselves, close sales and provide our customers with the best possible service and products. Just as you invest in your business, Cruise Planners is always investing to provide the best to their agents. It is great to be...
Read full ReviewI am very proud to be affiliated with Cruise Planners, an American Express Travel Representative. They gave me wonderful travel agent training and continue to give me wonderful product knowledge and training. I am able to get my clients the best pricing and most amenities because of Cruise Planners work...
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