Cruise Planners
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(4.9)
(172 reviews)
3111 N. University Dr. Suite 800
Coral Springs, FL, 33065, United States
Coral Springs, FL, 33065, United States
(888) 582-2150
Host Agency Information
In Business Since
Since 1994
Average Yearly Sales Volume
$500 Million and Over
Number of Independent Agents
500 and Above
Program for New Agent Training
Yes
Education Programs for Agents
Yes
Are Leads Offered for Agents?
Yes
Do You Offer an Accounting System for Agents?
Yes
Do You Offer a CRM Program for Agents?
Yes
Is Air Ticketing Available for Agents?
Yes
Is a GDS Offered for Agents?
Yes
Is a Website Building Tool or Website Available for Agents?
Yes
Is Direct Access to Owners of Your Host Agency Available?
Yes
Are Marketing Tools and Assets Available for Agents?
Yes
Is Booking Technology Available for Agents?
Yes
Consortia Membership(s)
Signature
Association Membership(s)
ASTA, CLIA, IATA
Is Hosting Available for International Agents (Outside of the United States)?
No
Program Information and Media
Information About Company / Programs and Structure for Independent Agents
The #1 Travel Franchise Year After Year Cruise Planners has been named the nation’s #1 home-based travel franchise by Entrepreneur magazine for 18 years in a row and the #1 travel franchise by Franchise Business Review. Our unmatched training, marketing, technology, and individualized coaching allow you to work from anywhere, be your own boss, and travel the world.The Best Technology in the Industry
We provide all our travel advisors with powerful yet simple-to-use technology. In other words, we do the heavy lifting, so you can focus on selling travel and serving your clients. Our award-winning and industry-leading technology includes:- CP Maxx™, our proprietary booking engine and customer relationship management tool
- Live booking and synching of reservations with all major cruise lines and many tour operators
- Mobile booking technology to run your business anywhere at anytime
- Client mobile app
- Integration with Amazon Alexa
- Customized direct mail pieces
- Weekly eblasts
- Luxury-focused e-newsletter for select clients
- Social media management program
- Client segmentation data
- Beautifully produced magazine
Additional Media and Information
Reviews For Cruise Planners
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Shelly DonahueThe support we get with Cruise Planners is beyond what I expected from a host agency. They are always there whenever I have a question. Their technology is top notch. They help me be ...
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Melissa VincentCruise Planners has been an excellent host agency to work with. Their infrastructure for the franchises is one of the best if not the best in the industry. Home Office is constantly staying ...
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Daryl MasonI looked at a number Host Agencys, and Cruise Planners is by far the best I've seen
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Kim SchoengartI was new to the travel industry and can't say enough about the support and guidance I have been given.
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Elisa K BallI'm very pleased that I selected to go with Cruise Planners in 2008 when I first considered starting my travel agency. Their relationships with the travel suppliers are excellent. The ...
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George CuthbertOutstanding. I could not ask for a better support host agency. The support, technology and marketing are world class.
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Bryant BrownCruise Planners is a wonderful host agency! The staff is very supportive. Commissions are paid on time. They continue to update their technology adding new features. They really do want ...
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Becki BozartCruise Planners gave me the credibility and confidence to launch a successful small business from my home. The week long in-person training covers technology, marketing, product knowledge, ...
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Ronnie McNairCruise Planners offer numerous marketing tools/resources for a successful Travel business. Previously I was with a different agency prior to joining Cruise-Planners where I enjoyed success, ...
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Antoinette GaultI am a proud Cruise Planners franchise owner. The ongoing training, technology and support is top-notch. Michelle Fee and C-Suite gang always put their agents first and we feel the love!
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Christina BafumoCruise Planners is a great host. The technology that we are given is unbelievable. They are constantly updating the technology and giving us so many tools that we can use. The support ...
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ChristinaAnytime I need support. They are always responsive and helpful. I enjoy the collaboration between my fellow travel agents online. Everyone is willing to give their expertise and lovely ...
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Elisa K BallCruise Planners is an exceptional & progressive host agency. The only reason I didn't give them 5 stars across the board is because they now have lots of home office staff and it's not as ...
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Maurisha DashCruise Planners set you up for success! They have a wealth of resources, trainings and conferences to help you achieve!
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Beth PeeplesWe love working with Cruise Planners - everything has been great - the networking with other CP agents, as well as home office is fabulous. We've only encountered issues trying to find ...
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Dorene FroeseWe did a lot of research on franchise opportunities before signing up with Cruise Planners. We have access to a wide network of vendors with a great commission structure! We have ...
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Steve FermiHave been more than impressed with the home office and all the support they provide since becoming a franchisee over 4 years ago.
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Ronnie McNairTraining, providing up to date information and support are exceptional.
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Mike MaglothinCruise Planners has been amazing in terms of support and showing they care about their franchisees. That really became evident during the pandemic when they suspend or reduced operating ...
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Ted LassoCruise planners is an exceptionally good Host Agency though their commission structure may need a little bit of change, specially when it comes to the % kept by the Host Agency as well as ...
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Wendy W LewisI love my host agency. They have a great reputation with the vendors and are easy to work with. I feel like I am on a team with my other agencys. Their training is fantastic and they are ...
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SATISH ULLALThe best technology and operational support in the industry plus very recognizable in the industry.
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SATISH ULLALThe best technology and operational support in the industry plus very recognizable in the industry.
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Toni BrunsonCruise Planners is an incredible host agency. The technology/tools are outstanding and make my job easier! They offer lots of training and the in-person events are extremely helpful.
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Patrick McKinneyCruise Planners is fantastic to work with. They have made all aspects of my business much easier.
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Steve FermiI’m overall very happy with my Cruise Planners franchise. They offer tons of support and I have exceeded the expectations I had for revenue generation since I joined them.
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Ronnie McNairSince joining Cruise Planners my business has grown by leaps and bounds. Cruise Planners offers a myriad of support to allow agents to be successful.
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Julie PierceI bought into this franchise and have had nothing but support. They are with you all along the way. I believe in this company and what they do to ensure success to all those doing the same ...
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Andre TaylorGreat technology tools for cruise travel. Good support from their team. Good partnerships with a wide variety of suppliers.
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Rhonda BartonCruise Planners has gone above and beyond what my previous company did. Their technology and marketing pieces are outstanding. Being a travel advisor can take a lot of hours out of your day ...
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Christina BafumoSupport staff is excellent and so helpful. Technology is wonderful and keeps updating with more.
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Elisa K BallI'm so thankful I chose Cruise Planners when starting my travel business. In the past, my participation was more of a hobby. Now that I'm working it full-time, and taking advantage of ...
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April CarmanCruise Planners provides agents with valuable resources in training to grow our business. The technology they develop for their agents is incomparable and make our jobs easier while making ...
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April CarmanCruise Planners provides agents with valuable resources in training to grow our business. The technology they develop for their agents is incomparable and make our jobs easier while making ...
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Kent LawrenceGreat support and IT but wished they had support and knowledge in non cruise travel.
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Wendell WinstedThis has been my host agency for over five years. Best people to work with and asom tech support.
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Claudia GerardCruise Planners is an excellent host agency that provides great IT and agent support. We also have a supportive and helpful network of agents. I would highly recommend them to anyone!
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Christine ShourotVery helpful within the cruise industry. Since we have a niche market, limited help within our niche.
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Alicia Remesz-GuerretteThe support I’ve received since joining Cruise Planners has been amazing! I have the flexibility to run my business as I want to but still have team to bounce ideas off of or answer any ...
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Susan L CarlsonExcellent technology, excellent support and good people in general. I highly recommend this franchise for people who are serious about making this a career.
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Chuck SchmidtCruise Planners has been an incredible host agency to work with. During COVID, they were extremely supportive and used that time to make modifications to our GDS system. Their coaches work ...
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Susie JonesExcellent Support and Training from the moment you own your franchise. They set you up for total success and continue the process of educating and training throughout the years of ...
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Lynn Marie MooreCruise Planners is the ideal host agency for at-home travel advisors. They offer continual in-depth training, including a week-long training orientation when your franchise is initially ...
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Michael BensonI need to do more to fully utilize what is available through Cruise Planners - thus, I am seeking this book.
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Christine ErwinI am extremely proud to be a part of a company that genuinely cares about the entire CP family. Thank you Cruise Planners from the bottom of my heart for helping their franchisees by ...
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Rosie PerezI am so happy to be a part of Cruise Planners that you can’t even imagine. We are not only associates, but we are also truly a family, and this starts from the top. Thank you so much ...
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JJ KuykendallI know you the executives and the Home Office team has been working long hours and helping us to navigate the Corona Virus situation by giving us spreadsheets with a cancellation grid, ...
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Dawn FantBest travel agency franchise. 5 stars across the board. Proud to be part of the nation's largest home-based travel agency network.
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Gerald BagleyI started with a different host agency, but soon learned about Cruise Planners. I switched and haven't regretted the move. Their support is unparalleled.
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Mary CasamentoI have worked in the industry for many years, Cruise Planners has made ignited a spark in me to proceed and succeed in my business.
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Jason StoughtonThis is a great Franchise to be a part of. Not only do they start you out with a week of training but also continue the ongoing training and support. I am glad I decided to buy a Cruise ...
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Tammy MatsonLet's see 12 years with Cruise Planners and I am here to stay. The support, training and technology is way above everyone else! I generally don't give five stars as with life there is ...
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Linda Pajusi HalsteadI have been a franchisee of Cruise Planners for 4 years and absolutely love the company! The home office support is fantastic with daily training and help with any issues. The award ...
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Stacey MintonCouldn't be happier with this host. The tools, the education, the support is outstanding!
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Peggy DawsonCruise Planners really does feel like a family. Everyone at Home Office is very engaged and approachable. I feel they are constantly looking for ways to innovate, improve systems, and build ...
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Kristy LacroixThere is not a Host Agency that has better technology. It is wonderful to have so much extra to offer our clients through Cruise Planners.
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Linda SternAmazing Company Been with them almost 14 years Amazing Staff Amazing technology Amazing Support Amazing Tools for Agent and clients
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Virginia DeDadThey are an outstanding company for all things we need to be successful in our own businesses.
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Charles RussellAfter retiring from the US Air Force in 2012, I spent a full year researching various franchise opportunities. I have to admit, the thought of a travel franchise had never crossed my mind ...
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Lonnie MorrisAs retired teachers we did our due diligence in selecting our host agency. It was one of the best decisions we ever made. Great people-great support.
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Michelle KeenanCruise Planners offers support in every area of our business. They truly strive to help us be successful!
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Ann Marie VisI had no experience with travel other than planning my family vacations. Cruise Planners gave me the confidence, support, and tools to make my business a successful homevbased agency!
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Michele SchnackelHave had my agency for 10+ years and it was the best decision I've ever made. NOBODY gives their franchisees the power and tools that Cruise Planners, Inc. gives to us. Our IT department is ...
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Brian MackeyExcellent educational program and good communication. The Best tools and Apps for me and my clients
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Mike MatthewsVicky and Michelle have always treated us like family. Our business has grown year after year and this would not have been possible with their love and support. We consider them and ...
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Isaiah BanksBest franchise ever. Best front office support Best tech support Cruise Planners Home Office is top notch. Always willing to assist, no matter what your sales may be, from Millionaire ...
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Janice SinardiCruise Planners offers me the training, Home Office support and technology updates I need to be at the top of my game for my clients. The marketing materials and programs they offer makes ...
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JJ KuykendallCruise Planners is always on top of their game. They are cutting edge in the IT department and the home office support is awesome. It would be very difficult to find a better host agency!
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Jeremy LeeI've been with CP for almost 8 years now and have never regretted the decision. Great company to work with.
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Gerald BagleyAlthough I've been limited by my health, Cruise Planners has helped me with my bookings
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Gary FriedmanOverall good host agency and American Express Travel Services representative is a big plus. Good support on the back end and good technology.
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LENE MINYARDCruise Planners offers a lot of tools and training and even if you have no experience in travel they will get you up and running. They also do land, but I find that the name puts me in a ...
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Michael PaglioccaI have been with Cruise Planners for approx. 12 years as a franchise owner. Overall, they are an excellent company - The support team is helpful, usually immediately available and their ...
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Gayle FortinCruise Planners has been extremely supportive and easy to work with. The training is outstanding. The commission structure can be a bit confusing.
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Mary Casamento-SmithBest decision I ever made. Company very supportive and great communication within groups.
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John MorgenthalerThey home office does a fantastic job of supporting all the agents. They do show that they enjoy what they do and care about us.
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CallawayAs a complete newcomer to the travel business, I did a lot of research before I chose to become a Cruise Planners agent. I called random agents and found out everything I could about them. ...
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Michael BensonIt will take at least another year before I can write meaningful comments - I'm just starting with Cruise Planners
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Gerald BagleyCruise Planners has been a great company to work with. They are there for any need I have of them. They provide training and support.
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Kimberly A. HayGreat program and support. So far sales are trickling in but I am only doing this part time.
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Kathe KrausI can't speak more highly of Cruise Planners! After spending 25 years working in Higher Education, mostly with International Students, I was vary anxious about becoming a "sales person." ...
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Ann StermanI joined Cruise Planners primary because of their affiliation with American Express and their comprehensive on-site and on-line training. They have a great supplier network that continues ...
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Scott HammerCruise Planners is fantastic! The support staff at the Corporate office is knowledgeable and friendly and they are always quick to respond.
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Leila Dada CTC,MCC,ECCThe support you received from the CruisePlanners Home office in Coral Springs Fla, is wonderful. They have a truly great agent support team ready to assist at a drop of a hat..Accounting ...
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David RodriguesI have had my franchise with Cruise Planners/American Express for two years now and I absolutely love being part of this franchise. I did not have any formal experience as a travel agent ...
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David OppenheimWith substantial entrepreneurial experience and no travel agency experience we did an exhaustive study of available hosts. No surprise - not one was perfect. However, Cruise Planners was ...
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Dory KerkmanI have been in the industry for over 20 years, working for numerous agencies. I have moved a lot and not able to get a client base. When I moved one more time, I decided to finally go ...
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Marina FoyCruise Planners is a great agency for a new person starting in the business. They do offer training in Florida to get you on the right path. They also have a great online training program. ...
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Gerry CorbinoBeen with Cruise Planners for about 6 months and am very happy with my decision. The training, support, and tools for franchise owners are top notch. The only limiting factor for being ...
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Helen BrahmsI was new to the travel industry when i joined Cruise Planners just over 6 years ago. The support and training they have provided me has enabled me build my business. Cruise Planners tell ...
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jenna pageCruise Planners is an excellent host agency! The training week in Florida is unbelievably helpful and gets you off to a great start in the industry.. I would highly recommend Cruise ...
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Debra Hines BrownCruise Planners provides the marketing and operational engine that I was accustomed to as an AVP and regional marketing executive for a Fortune 100 corporation. The value in terms of ...
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Jackie GingerichGreat program, wonderful support system and the tools you need to be successful!
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Annette WickBefore purchasing our franchise we throughly researched other host agencies and other franchises, Cruise Planners consistently came out ahead. Cruise Planners stands head and shoulders ...
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Jeff ChrinI just finished my one year anniversary with Cruise Planners, and couldn't imagine working without them! I am a part-time agent, and my time is valuable. Cruise Planners has great ...
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Claudine WaymireCruise Planners Home Office is always surprising me with new technology tools, coaching, training, FAM opportunities, and a knowledgeable staff. Being new the industry, they have provided ...
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Kim RobertsI have been in business for 9 short months, but have traveled extensively, and in the last months since opening my doors, I feel Cruise Planners has given me all the tools for me to ...
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Richard CarlsonCruise Planners is an excellent company to work with. Outstanding support, innovative marketing and always at the forefront of technology and booking systems. We joined 14 years ago and ...
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Russ ValvoCruise Planners is a professional organization that provides lots of support and is tons of fun to work with. They are the best.
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Lori McDonaldCruise Planners gives agents all the tools we need to be successful. They offer excellent training, easy access to business development coaches, and close relationships with top travel ...
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Michelle MallietA large staff for personalized back office support. Numerous training opportunities and the latest in technology is offered.
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Janice SinardiAt Cruise Planners, we as Franchise Owners get a lot of support from our training, marketing, sale and IT Rocks it! From the Top down, everyone is there to help you grow your business. I ...
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Wendy BosCruise Planners makes it so easy for you to succeed in this business. The support is incredible, and the IT department is top notch! Endless training opportunities as well!!
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Dale StroughI bought my franchise over 4 years ago with out any experience. I found Cruise Planners to be very supportive of my needs. Also I found Cruise Planners to be a leader in technology, ...
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Ariel ChavezCruise Planners made my career transition much easier than I had expected. I've been in business for about 6 months and loving every day of it. Cruise Planners has the best technology in ...
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Jenny HollingerI've owned my Cruise Planners franchise for more than 12 years, and I would recommend this host agency to anyone looking to begin in the travel industry, as well as anyone who is a seasoned ...
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Catherine SchwartzI have always wanted to become a travel professional before the days of the "Computer" and "Internet". Way back then, it just wasn't in the cards for me. The opportunity presented ...
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Alexandra ZamoraI bought the Cruise Planners franchise 3 years ago without any experience about selling travel. They are great! They provide constant training, constant support you can reach them when you ...
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Eva GreenwaldI am very proud to be affiliated with Cruise Planners, an American Express Travel Representative. They gave me wonderful travel agent training and continue to give me wonderful product ...
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Alison FergusonThe IT department at Cruise Planners is awesome! They have so many tools that are so useful and help to make my job as a travel agent so much easier!
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Michael PaglioccaCruise Planners has a great home office team. Very supportive, creative and are always working to find better ways to do business. The "coaches" are interested in our businesses and do ...
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K ThomasVery supportive and always finding better ways of doing business. Easy to work with and one of the best technology systems around. They are a top rated agency and #1 to me.
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Philip SternThey are also constantly adding services and tools to help us market ourselves, close sales and provide our customers with the best possible service and products. Just as you invest in ...
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Lisa SimonsI am new to the business and have found the training and support to be terrific! Everyone has been supportive and available to answer questions. I go to training in the future, but I can't ...
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Lauren KellingI would recommend Cruise Planners for a individual with a sales background looking to buy a franchise because they have a fantastic technology platform, great training resources and the ...
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Timothy ChanI was new to the travel industry and joined Cruise Planners in February. They provide you with a wealth of knowledge, support, and marketing tools. They are constantly working to form ...
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Timothy DodsonAs a newbie to the travel profession and a relatively new franchisee with Cruise Planners, I couldn't be happier with the support I have received so far. Our Home Office staff has gone ...
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MJ MannoBeing new to the travel industry Cruise Planners has been very supportive, has the best up-to-date technology available which is constantly being improved,they provide excellent training ...
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Paula ForsbergI had previously worked with another host agency & found that I needed training. After researching various agencies Cruise Planners provided everything I was looking for. They provided ...
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Paul HuttonCruise Planners brings the value and power of the American Express travel network along with the very best automation systems available to any home agent - both for accounting and ...
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Jan McDiarmidMy husband and I did a lot of research before deciding on a Cruise Planners franchise. What appealed to us more than anything was knowing that Cruise Planners was rated the number one ...
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James ShilkretMy wife and I decided to become Cruise Planners agents back in 2009 when she was laid off for her job. We did our research on franchises and Cruise Planners made the most sense for us ...
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James ShilkretMy wife and I decided to become Cruise Planners agents back in 2009 when she was laid off for her job. We did our research on franchises and Cruise Planners made the most sense for us ...
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Alicia VelazquezJust completed my second anniversary with Cruise Planners and have not looked back! Yes, there have been days when life happens and you learn from it. But Cruise Planners Staff is always ...
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Jacqueline LaggyCruise Planners is a wonderful business opportunity, especially for someone just starting out in the travel industry. Aside from the affiliation with AMEX Travel and its partnership with ...
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Nick WallaceI've been a Cruise Planner now for over a year and a half and I am really happy with my choice. Yes, they take royalties out of your commissions. Do I wish it wasn't so much? Yeah, of ...
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Debbie SmithI have been with Cruise Planners for a short time and they have been great to work with, and answer all questions in a timely manner, plus they are there to give support and brain storm ...
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Karla StinehartCruise Planners has it all! I am starting a new business from an entirely different career in education. Cruise Planners provides industry expertise, training, and a business in a box to ...
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Paul KurlandWhen I first was exposed to CruisePlanners at the NY Travel show, earlier this year I had no idea that I would become a member of their team. I was so impressed with what they had to offer ...
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Tom ShanleyCruise Planners gives you ALL the tools necessary to be successful. It's up to your marketing plan to make it happen and the level of training and support from Home Office is second to none.
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Joanne RaffelCruise Planners works perfectly for my business model. It is the perfect mix of support and Information Technology. I have enough independence to define my business with the back up and ...
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Melanie HorowitzI've been with CP for 5 months and I have had access to a vast array of training tools to make my business successful. I predict a long, rewarding and flourishing future in the travel ...
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Paudy LopezAwesome tools & great coaching support truly makes this a great turnkey business and worth the investment. The ongoing training that is available to all the franchisee's is truly valuable ...
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Laura TrujilloJust completed the training conference in July. All I can say is WOW when it comes to training and support. They give you the tools and knowledge so when you get home you can dig right ...
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DENNIS COTTOMy wife and I had no travel business experience when we started. She's a teacher and I'm in banking. We both love to travel so we looked into many different business opportunities. We are ...
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DENNIS COTTOMy wife and I had no travel business experience when we started. She's a teacher and I'm in banking. We both love to travel so we looked into many different business opportunities. We are ...
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Paul StrakerOne of the great companies in the travel industry, They have all the tools you need to succeed. Need help just call them.
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Carol MontgomeryI have been in the industry since 1978 and started my own agency 6 years ago. I started with Cruises Inc but my dream was always to have a Cruise Planners Agency! I was able to achieve my ...
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BillAs a new comer to the world of 'travel agent' it has been a wonderful experience being a franchise owner - technology support is hands down best in the biz.
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Dave FowlieCruise Planners is an amazing company to work with. They have great technology and tools for us to be successful and they are constantly rolling out new feature for us. They have a ...
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Brian CarewI love to travel and for years have been asked for all kinds of tips and advice from friends and relatives. It finally dawned on me that I should be getting paid for all of this time and ...
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Ashley DelgadoI could not have done it without the help of Cruise Planners home office. One of the best decisions I've made is to become an agent with CP. I haven't looked back!
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Tamieka McGibbonI am fairly new to Cruise Planners, but from what I have experienced, it's definitely a first class agency. I have had a few issues and the support has been phenomenal. They are extremely ...
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Linda HalsteadIf you are looking for an independent career in the travel industry, Cruise Planners is a great option. The company's technology is so easy to use and consumer-friendly. There's plenty of ...
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Jen MahoneyCruise Planners gives you all the tools to succeed. The Cruise Planners executives are very hands one, friendly and approachable. They do not distance themselves from the franchisee. Those ...
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Joyce HosierAfter extensive research I joined Cruise Planners about 4 years ago. I have a business background and have traveled extensively but I do not have experience in the travel industry. I chose ...
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NELLY BECKI love to work with Cruiseplanners. Great support, on time commission, training online at any time.
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Leslie BakerI purchased my franchise one year ago. The training was wonderful, however the support at the beginning was not up to par. This spring the company changed the coaching structure and it ...
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Peter HimmelbergerI started with a lot of travel experience, but none of it in selling travel, and very little in cruising. It can be a great way to get started. You need to understand the pluses and ...
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Barb ClineCruise Planners has the best support in the industry! This includes one-on-ones with coaches; excellent technology; superior marketing strategies; and opportunities for continued training ...
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Ronda ZeneriI would recommend Cruise Planners to anyone who is interested in working in the travel industry...whether you are a veteran agent looking for a new host agency or someone who has no ...
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Mary BowlsbeyCruise Planners has an extensive library of online training that gives you the all tools and resources you need to be a success. You also have regional coaches that work with you after you ...
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Steven FrankelIf you're going to pursue your travel agent business full-time, Cruise Planners is an excellent agency even though the combination of upfront franchise fees, franchise annual charges, ...
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Lisa KennedyCruise Planners offers excellent training and support to individuals that are new to the travel industry. They provide great technology tools and beautiful marketing pieces. Each agent is ...
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Ralph VentricelliOverall Cruise Planners is an excellent host agency and they provide all the tools you need to be successful. They have outstanding connections with all of the major cruise lines. their ...
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Dorothy FlanneryOverall Cruise Planners is an excellent host agency and they provide all the tools you need to be successful. They have outstanding connections with all of the major cruise lines. their ...
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Faye SteinerI started my career as a home-based agent --with Cruise Planners...15 years ago. We are an award winning company.. ranked by Entrepreneur -#1 cruise agency 11 years in a row We offer ...
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Lene MinyardMy experience with Cruise Planners has been very positive! They provide a one week intensive training to get you started in addition to a lot of continuous training as well as a plethora ...
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